The classic SMTP error code consists of three digits (e.g. 220 mail.domain.tld SMTP ready.). The ESMTP status codes are additions to the classic code and consist of digits devided by dots (5.1.1 User unknown.). Many times you see both types of code combined (e.g. 550 5.1.1 User unknown). Find below a list of the most common codes:
2xx Request ok. Go ahead.
220 Mail service is running (ESMTP ready).
221 2.0.0 Closing connection (Mail received successfully, Goodbye).
250 2.0.0 Message accepted for delivery
250 2.1.0 Sender e-mail address ok.
250 2.1.5 Recipient e-mail address ok.
3xx Request ok, but more input is needed to complete the action successfully.
354 Enter mail, end with CRLF.CRLF
4xx Temporary error, try again.
421 4.2.1 The service is not available and the connection will be closed.
441 4.4.1 Cannot connect to remote host (host has DNS entry, but can’t be connected to).
450 4.5.0 Mailbox temporarily unavailable.
451 4.1.8 Sender e-mail address domain does not resolve temporarily.
451 4.7.1 Greylisting in action, please come back later.
454 4.7.0 TLS not available due to local problem. Please try again later.
5xx Permanent error. Don’t try again.
500 5.5.1 Syntax error, command unrecognized.
503 5.5.0 Sender e-mail address already specified.
503 5.5.1 Need MAIL before RCPT.
544 5.4.4 Host not found (not in DNS).
550 5.1.1 Mailbox does not exist.
550 5.1.3 Bad e-mail address syntax.
550 5.7.0 Your IP address is in a blacklist.
553 5.1.8 Sender e-mail address domain does not exist.
553 5.1.8 Sender address rejected by address filter.
554 5.7.1 Relaying denied.
I have this error:
host 200.55.140.155[200.55.140.155] said: 554 5.7.1 : Sender address rejected: Access denied (in reply to RCPT TO command)
----------SMTP----------
220-ipmail07.adl2.internode.on.net ESMTP
220 ESMTP; 124-170-66-61.dyn.iinet.net.au [124.170.66.61] in MTA's
INSIDEinternode; drivin' into the sunset
EHLO GamingPC
250-ipmail07.adl2.internode.on.net
250-8BITMIME
250-SIZE 52428800
250-AUTH PLAIN LOGIN
250 AUTH=PLAIN LOGIN
AUTH PLAIN
bmF0aGFuLnNoZXBwYXJkQGludGVybm9kZS5vbi5uZXQAbmF0aGFuLnNoZXBwYXJkQGludGVybm9kZS5vbi5uZXQAc2NvcnBpb24=
535 #5.7.0 Authentication failed
SMTP Last Response Code: 535
SMTP Last Response: #5.7.0 *Authentication failed*
-------------------------------------------------------------------------------------------------------------
The reason for the problem:
4.4.5 - Congested '4.5 - Congested'
Reporting-MTA: dns; ipmail06.adl6.internode.on.net
Final-Recipient: rfc822;[email protected]
Action: delayed
Status: 4.0.0 (temporary failure)
Diagnostic-Code: smtp; 4.4.5 - Congested '4.5 - *Congested*' (delivery
attempts: 0)
Will-Retry-Until: 13 Feb 2018 09:59:03 +1030
what can I do with this one?
4.4.5 - Congested
is a temporary problem. Your mail server will try again and the mail will eventually go through.
hi,
from the above example, could you let us know when below exception will occur. since it says "250 2.1.5 --> Recipient is ok" but mail didn't sent to the receiver.
[9/22/14 20:05:17:092 IST] 00000036 SystemOut O 250 2.1.5 [email protected]
2.1.5 means that the message has been moved from the Inbox to another folder. Most probably to the Spam folder.
Thanks for the feeeback.
There is a similar issue in our application where we are getting an exception called "smtp.sendfailedexception 250 2.1.5".
Is it possible to replicate this in lower environment?
250 is not an exception. This just means that the mail delivery was ok.
I have an application which sends mail to the user who register them in the site. In UAT environment the mail is successfully sent. But in another environment same application is unable to send the mail. Telnet works from both environment to the SMTP server. please find the logs
1.error env mail failed logs
[9/22/14 18:13:50:097 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: useEhlo true, useAuth false
[9/22/14 18:13:50:097 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: trying to connect to host "192.168.171.249", port 25, isSSL false
[9/22/14 18:13:50:173 GMT+05:30] 00000015 SystemOut O 220 MUMDCSMTP02 Microsoft ESMTP MAIL Service, Version: 7.0.6002.18264 ready at Mon, 22 Sep 2014 18:14:12 +053
0
[9/22/14 18:13:50:174 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: connected to host "192.168.171.249", port: 25
[9/22/14 18:13:50:174 GMT+05:30] 00000015 SystemOut O EHLO chenachmis02t.npci.org.in
[9/22/14 18:13:50:212 GMT+05:30] 00000015 SystemOut O 250-MUMDCSMTP02 Hello [192.168.179.248]
250-TURN
250-SIZE 2097152
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250 OK
[9/22/14 18:13:50:212 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "TURN", arg ""
[9/22/14 18:13:50:212 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "SIZE", arg "2097152"
[9/22/14 18:13:50:212 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "ETRN", arg ""
[9/22/14 18:13:50:213 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "PIPELINING", arg ""
[9/22/14 18:13:50:213 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "DSN", arg ""
[9/22/14 18:13:50:213 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
[9/22/14 18:13:50:213 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "8bitmime", arg ""
[9/22/14 18:13:50:213 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "BINARYMIME", arg ""
[9/22/14 18:13:50:213 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "CHUNKING", arg ""
[9/22/14 18:13:50:214 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "VRFY", arg ""
[9/22/14 18:13:50:214 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Found extension "OK", arg ""
[9/22/14 18:13:50:215 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: use8bit false
[9/22/14 18:13:50:216 GMT+05:30] 00000015 SystemOut O MAIL FROM:
[9/22/14 18:13:50:251 GMT+05:30] 00000015 SystemOut O 250 2.1.0 [email protected]....Sender OK
[9/22/14 18:13:50:251 GMT+05:30] 00000015 SystemOut O RCPT TO:
[9/22/14 18:13:50:287 GMT+05:30] 00000015 SystemOut O 550 5.7.1 Unable to relay for [email protected]
[9/22/14 18:13:50:288 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Invalid Addresses
[9/22/14 18:13:50:288 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: [email protected]
[9/22/14 18:13:50:288 GMT+05:30] 00000015 SystemOut O DEBUG SMTP: Sending failed because of invalid destination addresses
[9/22/14 18:13:50:288 GMT+05:30] 00000015 SystemOut O RSET
[9/22/14 18:13:50:327 GMT+05:30] 00000015 SystemOut O 250 2.0.0 Resetting
[9/22/14 18:13:50:327 GMT+05:30] 00000015 SystemOut O javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
2.sucess mail sent log
[9/22/14 20:05:16:916 IST] 00000036 SystemOut O DEBUG SMTP: useEhlo true, useAuth false
[9/22/14 20:05:16:916 IST] 00000036 SystemOut O DEBUG SMTP: trying to connect to host "192.168.171.249", port 25, isSSL false
[9/22/14 20:05:16:987 IST] 00000036 SystemOut O 220 MUMDCSMTP02 Microsoft ESMTP MAIL Service, Version: 7.0.6002.18264 ready at Mon, 22 Sep 2014 20:07:43 +0530
[9/22/14 20:05:16:987 IST] 00000036 SystemOut O DEBUG SMTP: connected to host "192.168.171.249", port: 25
[9/22/14 20:05:16:987 IST] 00000036 SystemOut O EHLO cheachuatapp01.npci.org.in
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O 250-MUMDCSMTP02 Hello [192.168.179.241]
250-TURN
250-SIZE 2097152
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250 OK
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "TURN", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "SIZE", arg "2097152"
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "ETRN", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "PIPELINING", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "DSN", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "8bitmime", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "BINARYMIME", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "CHUNKING", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "VRFY", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: Found extension "OK", arg ""
[9/22/14 20:05:17:022 IST] 00000036 SystemOut O DEBUG SMTP: use8bit false
[9/22/14 20:05:17:023 IST] 00000036 SystemOut O MAIL FROM:
[9/22/14 20:05:17:058 IST] 00000036 SystemOut O 250 2.1.0 [email protected]....Sender OK
[9/22/14 20:05:17:058 IST] 00000036 SystemOut O RCPT TO:
[9/22/14 20:05:17:092 IST] 00000036 SystemOut O 250 2.1.5 [email protected]
[9/22/14 20:05:17:093 IST] 00000036 SystemOut O DEBUG SMTP: Verified Addresses
[9/22/14 20:05:17:093 IST] 00000036 SystemOut O DEBUG SMTP: [email protected]
[9/22/14 20:05:17:093 IST] 00000036 SystemOut O DATA
[9/22/14 20:05:17:128 IST] 00000036 SystemOut O 354 Start mail input; end with .
[9/22/14 20:05:17:128 IST] 00000036 SystemOut O From: [email protected]
The problematic line is:
550 5.7.1 Unable to relay for
Your security setting don't allow for relay. Please check them.
just trying to send mail with several photos & i get... smtp error [221] 2.0.0 bye
what does this mean & how do i sort it? thanks
[221] 2.0.0 bye is not an error. It is just confirming that you are ending the connection with the other mail server. Is that happening for all recipients?
yes it is happening with all recipients.
An internal CRM application that sends email now throws this message:
Date : 3/24/2014 2:47:41 PM
Description : Unable to connect to SMTP server.
03/24/14 14:47:40 Opening Socket.
Performing DNS lookup: smtpout.secureserver.net
Connecting to: 68.178.252.101
connection error: 0
But when I checked it shows both the domain name and email address as valid.
Please send a mail to my address pascal at basics.net. I can then analyze it.
HI,
Couls you please provide solution to error mentioned below :-
The following recipient(s) cannot be reached:
'Catherine Valenza' on 2/26/2014 1:44 PM
554 5.1.8 - Invalid email domain for:
cvalenza at truenorthhealthcenter.org [R0109008]
Sending address is a roadrunner email address.
It seems that the domain in the sender's address does not exist.
Jody, What email provider do you use?
Having this same problem this morning and the Domain IS valid. We had it checked. For some reason when I send from my home email, it comes back with the 554 5.1.8 code.
Hello,
Please could you provide a solution "4.4.1 Cannot connect to remote host"
Thanks
Could you please provide solution to overcome "5.1.8 Sender e-mail address domain does not exist."
Thanks in advance.
This means that the domain of the sender address does not exist. There is no way to overcome this. You have to send from a valid domain (e.g. hotmail.com, gmail.com etc.).
Please could you provide solution to "Server error: '451 4.7.1 Greylisting in action, please come back later".
Thanks and kind regards.
You can ignore this error. Your mail will eventually be delivered.