Blackberry 10: Remove Anti-Theft Protection from Device

With OS version 10.3.2, Blackberry has introduced Anti-Theft Protection (the company was required to do so by law). It did this by integrating Anti-Theft functionality in its "Blackberry Protect" offering.

While this might reduce the number of stolen devices, it is a horror for people that have forgotten their Blackberry ID password. Their Blackberry has turned into a useless brick and Blackberry support was in many cases less than useful.

But there is now a method to remove Anti-Theft Protection. It basically consists of 2 steps: Install an older device OS (e.g. 10.3.1) which removes Anti-Theft and then update to the latest OS again. Here are the steps in detail (this is for a Z30 with the currently latest 10.3.2.2836 Software Release on):

  1. Switch your "bricked" phone on and go through the setup wizard until you get to the "The anti-theft protection feature is on. To continue with device set-up you must enter your BlackBerry ID" screen.
  2. Download the developer version of the 10.3.1 Autoloader of your device, e.g. for the Z30 it is
    Autoload-STA100-3-10.3.1.997.exe
    downloadable from the Blackberry web site here:
    http://downloads.blackberry.com/upr/developers/downloads/Autoload-STA100-3-10.3.1.997.exe
  3. If you have a different device, download the correct Autoloader from here:
    https://developer.blackberry.com/devzone/blackberry10devalpha/allautoloaders.html
  4. Run the executable on a PC (must have BB Link installed for the correct drivers).
  5. Once it says "Connecting to Bootrom", connect your Blackberry device.
  6. It will restart and load the old OS. Wait until this is 100% complete. There might be an error on the computer, saying "Error: This OS version is blocked from device." Don't worry about this, it does not matter.
  7. Once the device is restarted, it will run you through the setup wizard. Sign in with your new Blackberry ID. Then, indicate that you want to install updates.
  8. Once the setup is completed, check if updates get installed via "Settings > Software Updates".
  9. It will install the updates, restart, and that's it! You have a "de-bricked" device.

If step 6 failed with a double-blinking red LED, first load OS version 10.3.2 with the autoloader. You can download it from here: https://mega.nz/#!8shEkQQD!5LzrH8Vj-jZIHOVYAnTnEvr44hZVjq9XMt21fi1-jNQ. The file name is: AutoLoader_Z30-Classic-Leap_10.3.2.2876.exe

Once 10.3.2 is loaded go to step 1 and do the whole procedure. It should now work.

76 thoughts on “Blackberry 10: Remove Anti-Theft Protection from Device”

  1. Hello Thanks for the post.. I am really unhappy with my Blackberry Q5 device...coz the 6th Step is not working I have a red light blinking twice. Please help !!!

      1. I tried this file but its of no use
        ----------------------------------------------
        Autoload-SQR-100-2-10.3.1.634
        -----------------------------------------------

  2. hey anyone I need a help with my bb z10-STl100-1...it has been hard reset and it's in soft brick stage
    I need a link for stable autoloader
    I tried blackberry forums but still my phone doesn't work.
    even after trying different Is versions

  3. pls I need help, I mistakenly downloaded autoloader 10.1, when it loaded to 43, it stopped. now it's just blinking d red light first 3times than 2times and other continues. pls what do I do?

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