Windows 10: iPad in recovery mode not recognized by iTunes

I had an iPad that was bricked and i brought it into Recovery Mode to Factory Reset it:

  1. Disconnect the USB cable from your iPad, but leave the other side connected to your Mac or PC
  2. Launch iTunes
  3. Press and hold down the Home and Sleep/Power button on the top of the iPad to turn off the iPad
  4. Press and continue to hold the Home button while you reconnect the USB cable to your iPhone, this will cause the iPad to turn on
  5. Continue to hold the Home button until an alert message in iTunes informing you that an iPad in recovery mode has been detected.

The last point did not work for me. While the iPad went into recovery mode (showing the plug to connect to iTunes), iTunes did not recognize the iPad.

iTunes reconizes my un-bricked iPhone, but it does not recognize any device in recovery mode.

The problem was that the recovery mode drivers were not installed. Here is how to fix this.

  1. In Windows 10, go to Device Manager
  2. Go to View > Devices by connection
  3. Expand and search for the entry "Apple Mobile Device (Recovery Mode)"
  4. Right-click on the entry above called "USB Composite Device" and choose Update driver software...
  5. Choose Browse my computer for driver software
  6. Browse to the path "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers" and click Next
  7. This will install the Apple driver
  8. iTunes should now recognize your device in recovery mode

6 thoughts on “Windows 10: iPad in recovery mode not recognized by iTunes”

  1. Thank you! This worked perfectly! I appreciate your posting this fix because it saved me tons of time trying to figure out the problem!

  2. Updating the "USB Composite Device" drivers is what did it for me. I kept tying to update "Apple Mobile Device" drivers, and kept getting errors. Update completed. Thank you, Thank you!

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