Category Archives: Outlook 2021

Outlook: Some Favorites keep disappearing on Outlook restart

I recently had an issue with Outlook 2021 and Outlook 365: Some of the favorites (located in the left pane on the top) were disappearing on Outlook restart. I found some suggested solutions to start outlook from the commend line: outlook.exe /resetnavpane. But that did not help in my case. What worked for me was to add the following Registry key and then restart Outlook: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Autodiscover DWORD: ExcludeLastKnownGoodUrl Value: 1 Read more [...]

Outlook: Remove the "External" label left to the From field

If you are using Outlook and you are connecting to Exchange Online, you might see (depending on what your IT administrator has set) a big "External" label to the left of each From field on each email that has an external sender. This can be quite distracting, expecially if 95% of all your emails are coming from external senders. You can remove that "External" label, by replacing the "From" column with a custom "From" field. Here is how to do it: In Outlook, go to View > View Settings Click Read more [...]

Outlook: Don't Show Message Body in Email List

When you move from Outlook 2010 to Outlook 2013 or 2016, you will find that in the list of Emails, Outlook has added a 3rd line: Sender Subject Start of email body I wanted to remove that 3rd line as it only takes space and it normally only contains stuff like "Hello John" which adds no real information. So I thought I could go to the View setting and change Maximum number of lines in compact mode = 2 But I still saw 3 lines in my email list! It took me quite a while until Read more [...]